Privacy Policy
Last updated: June 5, 2026
This Privacy Policy explains how Hisab (“we”, “us”, or “our”) collects, uses, and protects information in connection with the Hisab accounting and remittance application and related websites and services (the “Service”). By using the Service, you agree to the practices described here.
Information we collect
Account information. When you or your company register, we collect details such as your name, email address, phone number, company name, and role.
Business data you enter. The Service stores the operational data you and your users enter — including client records, accounts, transactions, statements, and audit logs. This data belongs to your company; we process it on your behalf.
Usage and device data. We collect limited technical information such as app version and operating system, along with aggregated, privacy-preserving analytics about how the Service is used.
How we use information
We use information to provide, maintain, and improve the Service; to authenticate users and secure accounts; to process subscriptions and payments; to provide customer support; and to comply with our legal obligations.
We do not sell your personal information or your business data, and we do not use your business data for advertising.
Data storage and security
We protect data in transit and at rest using industry-standard encryption. The Service supports offline operation with encrypted local storage and synchronizes securely when a connection is available.
Access to production systems is restricted and logged, and we maintain encrypted backups to support recovery. No method of transmission or storage is completely secure, so while we work hard to protect your information, we cannot guarantee absolute security.
How we share information
We share information only with service providers who help us operate the Service — such as hosting, payment, and infrastructure providers — and only to the extent necessary to perform those services under appropriate confidentiality obligations.
We may disclose information if required by law, regulation, legal process, or an enforceable governmental request, or to protect the rights, property, or safety of Hisab, our users, or the public.
Data retention
We retain account and business data for as long as your subscription is active and as needed to provide the Service. After termination, we retain data for a limited period to allow export and recovery, after which it is deleted or anonymized unless a longer period is required by law.
Your rights and choices
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. Company administrators can manage most user data directly within the Service.
To exercise these rights, contact us on WhatsApp at +970 595 921 528. We will respond within the time required by applicable law.
Cookies and analytics
Our website uses privacy-friendly, cookieless analytics that do not track you across sites or build personal profiles. The application does not use advertising cookies.
Children’s privacy
The Service is intended for businesses and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “last updated” date and, where appropriate, notify you through the Service.
Contact us
If you have questions about this Privacy Policy or our data practices, contact us on WhatsApp at +970 595 921 528.